Business Intelligence Solutions

 

Not everything that can be counted, counts. Too often we see organizations tracking measures of little importance to their mission or strategy, or monitoring performance measures that don’t show movement. Not only does this distract organizations from what is important, it often wastes valuable time in the collection and analysis process. We help organizations get to the ‘vital few’ measures that link strategic goals to operational activities, and allow decision makers to take timely action. 

What we do:

Whether it’s implementing automated Business Intelligence systems, more manual performance dashboards or creating other scorecards, we will develop a performance management system that is customized to fit your need. We combine our knowledge of health care with a growing inventory of measures used in other jurisdictions, with a technical knowledge of client and patient information systems. The result is business intelligence that drives improvement efforts right through the organization.

If you choose to leverage technology, we will optimize your choice of software so it is efficiently and practically used within your organization.

How you benefit:

  • In short, you will have more confidence in knowing how your program is performing. We have helped organizations with questions like: How accessible are your programs compared to others? What is the access delay, demand, and backlog? How well is a community program designed to contribute to the goal of reducing wait times in emergency departments? How well is a regional health organization's diagnostic imaging infrastructure servicing it's multiple hospital sites? Are palliative clients being supported at home or are they being needlessly admitted to hospital? How well is a wound care protocol working? How do we generate a balanced set of measures to monitor organizational performance each month? If you want to find out how you are doing – we can help.
  • We also provide technical support for the implementation of commonly used performance reporting technology solutions. This includes creating performance indicator dimensions, elements and data queries, staging tables and loading of staging tables for identified measures